02/08/2010

Online Casino Style: News
Players Avoid Jackpots Heaven


 

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A fantastic story comes to light in the online gambling community this week, demonstrating yet again the power that players have to sway the business and practices of the internet casinos they frequent. While it’s no secret that some rogue online casinos try to take advantage of those unwary players who don’t know their game, or regulations, or worse, rights – the players certainly won the battle this month in their arguments against Jackpots Heaven.

The news of unscrupulous behavior at the sight broke, bringing the internet gambling website into full, negative focus as forums and posts spread warnings to gamblers to avoid the site. One of the key contributors of the message board discussions was that of CasinoMeister.com, who attacked both the Jackpots Heaven brand and their software provider Salus Technologies. A manager by the name of Raphael Taub attempted to defend the site, but did more harm than good, ultimately having his posting privileges on the website suspended for insults and threatening behavior.

The accusations against the site were varied, with online gamblers all contributing their opinions. According to the alleges, Salus Technologies uses barely disguised knock-offs for well-respected online gambling software firms like Microgaming; the terms and conditions were nearly identical to unrelated internet Casino Riva, without permission; contact phone numbers listed actually belong to unrelated Belle Rock online casino and customer support personnel at first claimed to be connected with Casino Riva, before adamantly changing their mind.

Other issues relate to regulation and licensing claims (such as their claim to be based out of Costa Rica, but under the regulation of the LGA which is located in Malta), vague claims to RNG certifications, a blatant disregard for transparent business practices and ethics among other issues. The ‘manager’ Taub threatened to sue posters before being kicked off the forum.
 

 

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